Help centre

I paid but my booking isn't confirmed

telebirr and CBE Birr payments can take a minute. Keep the payment page open; it checks automatically. If money left your account and the room was no longer available, we refund it automatically.

How do I find my booking without an account?

Use the link in your SMS or email, or open the voucher with your booking number and PIN.

Contact

Phone / Telegram: +251 11 000 0000 (sample) · help@ethiopiastays.example